Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By accessing and using Auratask.ai's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Auratask.ai provides AI-powered WhatsApp automation and customer engagement solutions for African businesses. Our platform enables automated customer support, lead generation, and business communication through intelligent chatbots.

3. User Responsibilities

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must not use the service for any illegal or unauthorized purpose
  • You must comply with all applicable laws and WhatsApp's terms of service
  • You are responsible for all content transmitted through your account

4. Prohibited Uses

You may not use our service:

  • To send spam or unsolicited messages
  • To transmit malicious software or harmful content
  • To impersonate others or provide false information
  • To violate any applicable laws or regulations
  • To interfere with or disrupt the service

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

6. Intellectual Property

The Auratask.ai platform, including all software, technology, and content, is the intellectual property of Auratask.ai. You are granted a limited license to use the service for your business purposes only.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information. By using our service, you consent to our data practices as described in our Privacy Policy.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue the service with reasonable notice.

9. Limitation of Liability

Auratask.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the service will cease immediately. We may also suspend or terminate your account for violations of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Ghana, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the service constitutes acceptance of updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@auratask.ai

Address: Accra, Ghana

Phone: +233 50 391 1723